The PROOF is in our PROCESS

The Proof Is in the Process

The best was to ensure we do a job correctly and on time is to build a process that works. At Universal Collision Centre, we perfected the auto repair process and we stand by it. We follow this process for every vehicle that comes into our shop, no matter the damage.

Step One | The Repair Plan

The vehicle is strategically dismantled as the team carefully goes through everything that needs to be repaired. The car doesn’t go into production until we have 100% of the parts needed.

Step Two | Metal Repair

This is where the deep repairs of the vehicle occur. UCC has a team of highly talented craftsmen with years of experience, as well as the latest repair equipment to ensure the vehicle is completed to pre-accident condition.

Step Three | Filler Repair

The team members will make sure the surface of the vehicle is nice and smooth by filling any blemishes. It’s crucial that this step is done to perfection to avoid any marks in the body.

Step Four | Prep and Prime

A great deal of care goes into masking a vehicle to make certain no overspray occurs. It’s very important that all preparation work is done in SGI Elite quality standard before the vehicle is painted.

Step Five | Refinishing

The highly maintained paint booths ensure top quality paint and supplies are used on every vehicle.

Step Six | Reassembly

The Universal Collision Team reassembles the vehicle according to pre-accident condition, while double-checking the fit and finish of the vehicle.

Step Seven | Quality Control Check

This is a very detailed verification process that ensures everything is completed to the impeccable quality customers expect of the Universal Collision Team.

Only high quality aftermarket, recycled, re-manufactured, or original equipment manufacturer (OEM) parts are used to repair your vehicle. If your vehicle is the current model year or you carry replacement cost coverage in your package policy, only OEM parts will be used.

Aftermarket parts – new parts that meet the vehicle manufacturer’s specifications, but are produced by someone other than the original equipment manufacturer.

Recycled parts – quality parts removed from vehicles in non-drivable condition and used as replacement parts. Many of these parts are supplied by SGI’s own recycling operations.

Re-manufactured parts – items that have been rebuilt to meet or exceed the manufacturer’s specifications.

Original Equipment Manufacturer (OEM) parts – parts manufactured by, or under licence to, the vehicle manufacturer.

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